Context HelpIf you lose your way inside our Control Panel, the very first step you should take is to click the Help button, which is visible on each page. A pop-up window will show up. It contains exhaustive information about all the actions that you can carry out on that particular page. Each pop-up menu opens on the very same page so that you can swiftly get back to your work.
Video TutorialsWe have a wide range of instructional videos clarifying how to use our hosting Control Panel. They're shot for those of you who want to see how things are getting done rather than just reading articles. Thus, anyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step instructional video clips.
F.A.Q.If you can't discover the solution you are looking for, take a glance at our comprehensive Frequently Asked Questions section, which comprises questions asked by actual users and provides practical solutions. We constantly update our Frequently Asked Questions database with new articles so as to embrace all the innovations and new additions to our hosting platform.
Ticketing SystemIf you still can't find the answer you need in the FAQ database either, you can touch base with our fantastic team of customer support engineers available 24x7 and ready to help you with any query. Each support ticket you send will be replied to in less than 1 hour (the average response time is just 20 minutes), so you will never have to wait a long time to get your question answered.